Last updated: 2025-12-19
1. Overview
MailhookX (“we”, “our”, “us”) provides inbound email processing and webhook delivery services. This Privacy Policy explains what information we collect, how we use it, where it is stored and processed, and the choices you have.
2. Information We Collect
- Account Information: When you register, we collect your email address, name, and password. If you subscribe to a paid plan, we collect billing information (processed by our secure payment providers).
- Email Traffic Data: We process emails sent to your assigned addresses (random or custom). This includes headers, body content, attachments, and metadata.
- Usage Logs: We collect logs regarding your interaction with the Service, including IP addresses, timestamps, API usage, and webhook delivery status.
- Cookies: We use cookies to manage sessions and analyze site traffic.
3. How We Use Your Data
We use the collected data to:
- Provide the Service: Receive, parse, and POST email data to your configured webhooks.
- Manage Accounts: Authenticate users, process payments, and manage subscriptions.
- Ensure Security: Monitor for abuse, spam, and security threats.
- Improve Service: Analyze usage patterns to enhance performance and features.
We do not sell your personal data or email content to third parties.
4. Data Retention
We retain message data and logs only as long as necessary to provide the Service or as required by law. Retention policies may vary by plan—contact support for details on retention options.
5. Security
We follow industry best practices to protect data, including encryption in transit (TLS) and strong access controls. Despite our efforts, no system is 100% secure; notify us immediately if you suspect unauthorized access.
6. Third-Party Services
We may use subprocessors and third-party services (e.g., payment processors, cloud hosting, email delivery) which may have their own privacy policies. We take steps to ensure they provide adequate protections for your data.
7. Cookies and Tracking
Our website may use cookies and analytics to improve user experience. You can control cookies through your browser preferences.
8. International Transfers
Our infrastructure and customer data are hosted and processed in the United States unless otherwise agreed in a specific contract. By using the Service you consent to transfer and processing of data in the United States and by third-party subprocessors used by MailhookX.
9. Changes to This Policy
We may update this Privacy Policy; material changes will be posted with an updated “Last updated” date. Continued use after changes constitutes acceptance.